Professional Integrity
Dedicated Home Office
Dedicated home office space for remote work, optimized for maximum efficiency.
Dedicated Business Phone
Dedicated business phone and number to guarantee reliable and consistent connectivity.
Dedicated Technology
IOS-based computers, and dual high-speed connections, ensuring consistent reliability.
Exceptional Skills
Medical Office Management
Managing patient care, manufacturing processes, human resources, and administrative operations.
Health Insurance Billing
Complete billing management for; Medicare, Medicaid, commercial, Government, and Worker’s Compensation programs, both electronically and on paper.
Accounting
Posting and managing payments, Sales/Use Tax reporting, and handling billing for manufacturing and central fabrication and sales.
Skills You Need
Communication
A professional and engaging presence that ensures communication is both clear and concise
Communicate effectively and professionally with people on all levels
Professional written documentation, including legal agreements, for attainment of desired objectives and outcomes
★★★★★
Organization
Establish front and back office policies, procedures, workflow, and training programs
Create and deploy databases for tracking and reporting of patient records, fee schedules, and inventory
Leveraging skills to ensure seamless coordination of all processes for the optimal experience
★★★★★
Customer Service
Analyze and assess complex issues, devise and execute effective solutions to ensure an exceptional customer experience
Track and update customer information in the CRM while engaging via email, phone, and social media
Addressing and resolving customer concerns during the first call
★★★★★
Value Proposition
Reviewing intricate contracts with Federal and private health plans to ensure adherence to legal and regulatory standards.
Knowledge and experience using Python, JavaScript, CSS, and HTML
Proven ability to work both autonomously and collaboratively to achieve objectives and meet targets.
Exceptional skills in planning and organizing to ensure smooth project execution..
Project Management
Implement standardized health insurance billing practices to streamline workflows and minimize errors, fostering a more efficient and reliable system for processing claims.
Develop HIPAA compliance training programs designed to educate all employees on the legal requirements, privacy protections, and security standards necessary, to safeguard patient information and ensure adherence to healthcare regulations.
Establish a payroll registration procedure where employees can securely provide necessary personal, banking, and tax information to be accurately enrolled in the company payroll system, ensuring timely and accurate salary payments, deductions, and compliance with relevant tax laws.
Team Collaboration
Emphasizing collaboration with other departments to adapt and tailor strategies in response to shifting priorities and goals, ensuring that plans remain aligned with the overall organizational vision and foster a unified approach across teams.
Recognizing and leveraging diverse viewpoints to drive the development of solutions that are both cost-effective and time-efficient.
Phone Communication
Demonstrate strong listening skills during phone conversations to fully understand the caller’s needs, ensuring accurate responses and effective solutions.
Expressing ideas clearly and succinctly, ensuring the message is understood while maintaining a professional tone and positive rapport.
Quickly identifying issues or concerns raised, and offering immediate solutions, or directing the caller to the right resources,, ensuring a smooth and efficient experience.
CALL ME TO DISCUSS YOUR POSITION
