I am currently available for a fully remote, full-time, permanent career opportunity that could allow me to use my experience in multiple office disciplines, new skills in marketing and bookkeeping, and learn new skills in a remote environment .
October 2021 to Present:
PastMax
Software Development and Consulting
Remote
- Bookkeeping with QuickBooks, Excel, and proprietary database software, assuring accuracy and efficiency.
- Data entry of orders, client lists, and updating fee schedules.
- Project manager for the more complex clients to ensure information flows steadily between clients and programmers.
- Answering email, distributing phone messages, and providing information on services offered.
- Billing clients per contractual obligations.
- Internet research to determine most used, popular, and newest software languages.
- Backup customer service phone.
March 2020 to October 2021:
Utilizing this time to expand on my existing skills in online marketing, consulting, and bookkeeping, to take advantage of my natural abilities to learn quickly, the patience to determine the contemporary skills necessary for today’s job market, and the discipline to forge a path that makes me more desirable as an employee.
April 1996 to March 2020:
Ortho Rehab Designs Prosthetics and Orthotics, Inc./Helios Bracing
Fitting and fabrication of custom Orthotics (bracing) and Prosthetics (artificial limbs)
Las Vegas, NV
I performed all of the positions in these businesses including:
- Executive Assistant providing support with scheduling, meetings, messages, PowerPoint presentations, and marketing.
- Receptionist providing professional communication with patients, insurance companies, and partners via email and voice for scheduling, insurance, and appointments.
- Human Resources providing new-hire on-boarding and training.
- Office Manager
- Back-office providing multiple fee schedules maintenance, Insurance contract initiation and cancellation, and bookkeeping,
- Health insurance coding, billing, benefit verification, pre-service authorizations, post-billing follow-up for all types of health insurance plans including HMO, PPO, Medicare, and Medicaid using multiple EMR/EHR billing systems and medical records systems.
- Insurance billing including; coverage verification and submitting preauthorization/precertification/predetermination, and billing.
- Double entry general ledger posting of bulk insurance payments and accounts receivable/accounts payable using Excel spreadsheets.
- Purchasing and tracking office supplies and manufacturing supplies and equipment.
- Research and development of HIPAA patient privacy procedures, and initializing compliance with Federal law.
- Data analysis to determine the best goals for the business.
- Accounts Receivable/Accounts Payable processing credit card payments Accurately including: Visa, MasterCard, American Express, CareCredit, and Square.
- Tax procedures to produce and submit monthly State sales/use tax form electronically, and pay when due.
- Customer service including effectively communicating information on products and appointment procedures to clients from all over the world who may need to travel to get their care. Many times, English is not their first language, and they may have very heavy accents.
- Patient scheduling utilizing ZOHO, and other EHR systems.
- Marketing including internet website content creation, social media updates, and in-office brochures and business cards.
I honed my skills during my employment here to be the best, most efficient, and engaging employee, which would help to define the reputation for the company as the top tier of specialty health care providers world-wide.