Overseeing the day-to-day operations, marketing, scheduling, fabrication, supplies procurement, new employee on-boarding, and employee training, ensuring that all departments function harmoniously to provide important medical care efficiently.
Maintaining all facets of two busy medical practices in the same office to have a smooth running facility that works optimally to see patients, fabricate medical equipment, consult with other professionals, and maintain a presence that is recognized globally.
- Professional communication providing the best impression over the phone, video calling, and by email to co-workers, physicians, lawyers, patients, vendors, and insurance companies.
- Determine urgency and set the goals that ensure internal and legal standards and guidelines are adhered to.
- Administered company documents and kept electronic and paper filing systems organized and up to date.
- Collaborating with groups and departments to further common goals enabling departments and the organization to function optimally creating an atmosphere of cooperation.
- New employee on-boarding and orientation.
- Coordinate schedules and appointments to ensure the most efficient use of office time.
- Determining priorities and delegating to the department, or person, best able to complete the priority.
- Classifying and organizing physical or digital files, and medical records, for ease of retrieval, usage, and storage.
- Maintain a professional appearance and nurture a productive environment as the first point of contact for new clients and existing customers.
- Prepare financial reports weekly, monthly, quarterly, and end-of year, on time while assuring accuracy.
- Strategically prioritizing demands to optimize efficiency when seeing patients.
- Keeping meticulous records of patient procedures, insurance billing, procedure code sets, and patient appointment scheduling,
- Communicate and maintain relationships with co-workers, patients, doctors, insurance companies, and manufacturers.
- Draft letters, prepare PowerPoint presentations for professional medical symposiums, patient group meetings, and other types of presentations.
- Point person for mailing, shipping, and invoicing for manufacturing medical products shipped all over the world.
- Setting the standards for each department and ensuring that results are measured against those standards, making necessary adjustments along the way to ensure efficiency and workload balance.
- Clerical, administrative, and secretarial responsibilities and tasks, to ensure the processes are correct before delegating to other departments.
- Researching trends and providing reviews to C-Suite for action.
- Prepared official business documents, including financial invoices, State Sales/Use Tax, and creation of medical legal forms.