I am an experienced Medical Office Manager with expertise in project coordination, service administration, and healthcare delivery systems. Notable accomplishments include training and supervising staff across two busy practices within the same office, ensuring smooth patient care, medical equipment production, and building a globally respected reputation.

MEDICAL RECORDS

• Streamline and categorize both digital and physical patient records using EHR/EMR systems.
• Developed databases to facilitate quick access to records, and maintain HIPAA compliance across all documentation, communications, and phone interactions.

FINANCE

• Post Insurance payments, both electronic and paper, into the general ledger and EHR/EMR systems, ensuring precise management of Accounts Receivable (A/R) entries.
• Record payments for central fabrication, lectures, and other services, ensuring accurate tax reporting and full compliance with legal requirements and internal policies.
• Process reimbursements to insurance companies and patients, ensuring timely payments, and consistent adherence to contractual obligations.

HUMAN RESOURCES

• Post job openings on various job boards, review incoming resumes, and forward qualified candidates to the department head for interviews.
• Coordinate the on-boarding and orientation processes for new hires, including conducting pre-employment identity verification and background checks.
• Establish new employee records in the designated databases for seamless distribution to payroll, health insurance, and Worker’s Compensation, ensuring accurate and timely enrollment processing.